management

Designed, implemented, and managed feedback loop across four teams (marketing, technical, product, and customers).

• Increased customer feedback integration cycle from weekly to daily product integration.

Defined product development and go-to-market strategy for China and US markets for Augmented Reality glasses. 

Bilingual management of tech, design, and business teams in Shanghai and Brooklyn to define user stories and develop wireframes.

Operationalized processes including reporting guidelines for 150+ employees, decreasing meeting times by 50%.

Prioritized work and managed time, quality, and scope for two teams of four engineers.

• Led understaffed Dashboard team to consistently deliver 30% additional work.

• Led customer discovery, UI/UX testing, and metrics for Dashboard feature with domestic and international customers.

• Integrated with four remote engineering teams, UX designers, UK team, CTO, and VP of Engineering to define and build user stories.

Directed New York office set-up for a team of eight employees.

• Took on additional Product Owner, Scrum Master, and Office Manager roles for five months.

Managed development of Teacher Resource Site (with 2,000+ users). 

• Decreased response time by more than 50% by bringing site in-house. 

Spearheaded and delivered Core Knowledge Language Arts Independent Reading library product with 120+ curated titles. 

• Delivered Independent Reading product one month ahead of schedule. 

Conceptualized and implemented the development of CKLA’s K-5 digital reading program. Analyzed data to define features, write user stories, and create a marketing strategy. 

• Incorporated customer feedback and user testing into the all CKLA product development cycles.

• Managed three engineering teams (one onsite and two remote) throughout development.

Acting Scrum Master

• Scrum Master for two engineering teams.

• Coached remote teams in transition to agile.

• Managed processes for understaffed architecture deployment team.

• Improved cross-team integrations across three branches from bi-weekly to daily integration.

Acting Scrum Master/Agile Coach

• Transitioned digital reading team and phonics team from waterfall to agile.

Conceived, designed, and co-founded DARM chapter of WOD on sustainable management practices.

• Engaged local women to take on leadership positions.

• Group is active with monthly events since 2016.

Co-designed management practices for community-driven youth activities.

• 500+ participants since 2011.

• Collaborations in Azerbaijan, Liberia, Panama, South Africa.

• Panama programming self-sustained without UWB support.

Conceived, designed, and founded country-wide sports league based on sustainability practices. 

• League grew to 14 teams in 12 regions, with 200+ participants, across the country within two years.

• Every community and team involved local community leadership.

• League self-sustained by local community members for 4+ years.

Conceived, designed, and implemented sustainable practices for country-wide writing competition with 30+ schools.

• Create repository for 6+ years of knowledge and processes.

• Transferred sense of ownership, responsibility, and know-how to local community members.

• Program led by local community members within 2 years.

Conceived, designed, and implemented sustainable practices for annual sleep away camp of 40+ attendees. 

• Organized 6+ years of learned practices.

• Process transferred knowledge, skills, and management practices to community members.

• Camp ran by local community members within 2 years.